COVID-19 Update – August 2021

We are working from home under the current Alert Level 4.  We are available by email, phone or zoom contact. 

For Alert Levels 1 and 2 – We have the COVID tracer poster available upon entry to both offices and all visitors to our offices are required to sign in using our electronic system.  We provide hand sanitiser at both offices and take all necessary precautions.

Our services we continue to offer across the Buller and West Coast:
• Social work support – including responding to Family Harm, caring for children and suggestions and options for parents, respite care for children
• Social workers in schools 
• Counselling for children and families 
• Big Brothers Big Sisters Youth Mentoring 
• Connecting Families Programme – we are taking referrals for the next programme 

Referrals can be made via email or phone 027 214 9983, 03 788 8065 or 03 768 6665.

Thank you for your ongoing support through these uncertain times. 

From all of us at Homebuilders.

We will add suggestions and resources to our Homebuilders West Coast Trust Facebook page and this website – see below – to support our work with children and families, during this very uncertain and challenging time.


Links and Resources 

COVID-19 Services and Support Aug 2021

Kawatiri Family Harm Provider Contact List
Coronavirus Resources for Parents and Children
If you would like any of the Docx. or PDF resources on the Coronavirus Resources for Parents and Children link above please send an email to:


Talking to children about natural disasters, traumatic events, or worries about the future

This video introduces ways for parents and carers to manage media coverage of traumatic events, and talk to their children about their worries and fears.

Child Mind Institute- articles for parents
More on their website:

Ministry of Education (NZ) resource on Coronavirus

Coronavirus Explained! (for kids)

YouTube clip of Nanogirl explaining Coronavirus for children

Health Navigator: General apps for mental health and wellbeing

National helplines:

Need to talk? Free call or text 1737 any time for support from a trained counsellor

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865
(0508 TAUTOKO)

Healthline – 0800 611 116

Covid19 line – 0800 358 5453

Depression-specific helplines:

Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

www. – includes The Journal online help service – online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeliAdd Newng down, depressed or anxiety.

Helplines for children and young people:

Youthline – 0800 376 633, free text 234 or email or online chat – or email or free text 5626

Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age.

Domestic Violence Helplines:

0800 733 843 Women’s Refuge crisis line — free from any phone, 24 hours a day, every day.

0508 744 633 Shine Helpline — free from any phone, 9am to 11pm every day.

0800 456 450 It’s Not OK info line — free from any phone, 9am to 11pm every day.